Тренди цифрової трансформації в соціальній сфері України в умовах війни

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Малиш, Наталія
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Національний університет "Києво-Могилянська академія"
Метою дослідження є аналіз трендів в соціальної сфери України у контексті цифрової трансформації в умовах війни.
The issues in the social sphere arising after the full-scale invasion of Russia into Ukraine, which began on February 24, 2022, are examined. Emphasis is placed on the war’s impact, leading to infrastructure destruction, GDP contraction, and increased unemployment. The legal and organizational foundations of population social protection in the country are explored, along with directions and objectives of comprehensive digital transformation of all components of the social protection system based on unified approaches, standards, and technologies. It is determined that the digital transformation, relying on advanced technologies such as artificial intelligence, data analytics, cloud services, the Internet of Things, block chain, etc., will contribute to addressing social issues amid war and post-war recovery. The key trends characterizing the development of digital technologies in the social sphere of Ukraine are identified: digital governance, eHealth, eLearning, FinTech, expansion of Internet coverage and protection of citizen data through the development of cyber security technologies, digital cultural initiatives, social networks and communications, digital identification, tools of digital philanthropy and social assistance, robotics and automation in social spheres. To access various social services in Ukraine, user-friendly digital services have been created via the Diia portal and web portals of electronic services by the Pension Fund of Ukraine and the Ministry of Social Policy of Ukraine under the "E-Services" section. The Strategy for Ukraineʼs Digital Transformation notes varying levels of effectiveness in the process of informatization within social protection institutions. It is researched that EU rules concerning coordination of social security in member states necessitate the use of digital technologies for data exchange, access, and processing, as well as offering convenient services to citizens with the right to free movement within European countries. It is underscored that international aid significantly influences the process of digital transformation, the construction, and development of the social sphere, particularly in the context of war and post-war recovery.
соціальна сфера, соціальний захист, війна, цифрова трансформація, стратегія, тенденція, Міністерство соціальної політики, розділ монографії, social sphere, social protection, war, digital transformation, strategy, Ministry of Social Policy
Малиш Н. А. Тренди цифрової трансформації в соціальній сфері України в умовах війни / Наталія Малиш // Public policy, governance and communications in the EU member states and candidate countries : post-conference monograph / [V. Burksiene et al. ; gen. ed. by G. Riabtsev and V. Tertychka] ; National University of Kyiv-Mohyla Academy [et al.]. - Kyiv : NaUKMA, 2023. - С. 55-63.