Cause-and-Effect (Fishbone) Diagram: A Tool for Generating and Organizing Quality Improvement Ideas
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Date
2024
Authors
Kumah, Augustine
Nwogu, Chinwe
Issah, Abdul-Razak
Obot, Emmanuel
Kanamitie, Deborah
Sifa, Jerry
Aidoo, Lawrencia
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Improvement requires changes to be made. Indeed, one of the questions in the Model for Improvement asks "What change can we make that will result in improvement?" Ideas for change are not automatically generated by these tools, but they help analyze problems in detail, and in doing so, potential solutions may be easier to identify. In the healthcare field, a causeand- effect diagram (fishbone diagram) is a tool that assists in analyzing the root cause of a quality-related problem, such as poor performance or safety incidents. This tool allows the team to focus on the root cause of a given problem instead of the symptoms. When there is more than one root cause, the team may need to address each one with a separate fishbone diagram process.
Description
Keywords
cause and effect, fishbone diagram, quality improvement tool, article
Citation
Cause-and-Effect (Fishbone) Diagram: A Tool for Generating and Organizing Quality Improvement Ideas / Augustine Kumah, Chinwe N. Nwogu, Abdul-Razak Issah, Emmanuel Obot, Deborah T. Kanamitie, Jerry S. Sifa, Lawrencia A. Aidoo // Global Journal on Quality and Safety in Healthcare. - 2024. - Vol. 7, Issue 2. - P. 85-87. - https://doi.org/10.36401/JQSH-23-42