How language affects access to services and information
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Date
2023
Authors
Fricke, Christine
Gusak, Nataliia
Kryshtal, Andrii
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Effective support for people fleeing the war in Ukraine requires an understanding of their language and communication needs and preferences. Ukraine is multilingual. Ukrainian, the official language, is spoken alongside Russian and minority languages like Romani, Crimean Tatar, Hungarian and Gagauz. Ukrainians affected by the war face multiple language challenges, and barriers to communicating their needs and accessing information and services. The cooperation and involvement of Governments, NGOs and language service providers can all play a vital role in helping Ukrainian refugees to overcome language and communication obstacles, access the information and services they need, and start building their lives in new countries.
Description
Keywords
forced migration, multilingualism, barriers to communicating, marginalised group, information access, statelessness, literacy barriers, аrticle
Citation
Fricke Ch. How language affects access to services and information / Christine Fricke, Nataliia Gusak and Andrii Kryshtal // Forced Migration Review. - 2023. - Issue 72. - P. 40-43.