Using a chatbot as a digital tool at the primary health care level

Simple item page
dc.contributor.authorAleksandrenko, Hlib
dc.contributor.authorShevchenko, Maryna
dc.date.accessioned2024-08-01T08:08:54Z
dc.date.available2024-08-01T08:08:54Z
dc.date.issued2024
dc.description.abstractAim: To analyze the feasibility of utilizing a digital tool such as a chatbot at the primary health care level as part of a health program. Materials and Methods: With the involvement of a general practitioner and the use of a digital tool, a chatbot, a three-month health program was conducted for employees of an IT company. The chatbot was used to collect information, monitor the health status of participants and provide personalized health recommendations. To evaluate the program’s effectiveness survey was conducted to compare participants answers before and after using standardized evaluation scales. A questionnaire based on the Evaluation and Management Services Guide was created to collect medical information on the health status of participants before and after the program. Results: After the program, the average total score of participants’ health complaints and symptoms decreased (from 27.1 to 16.1, p=0.019). The average severity of the chief complaint on a scale of 0 to 10 decreased from 5.08 to 2.27, or by 55.3% (p=0.00676). The frequency of individual complaints such as eye pain, decreased concentration, increased fatigue and irritability also dropped. Conclusions: The chatbot enabled the primary care physician to respond promptly to participants’ health complaints. The results demonstrated the potential of chatbots as innovative and accessible digital tools at the primary health care level for providing recommendations, monitoring health, and contacting a primary care physician in a timely manner.en_US
dc.identifier.citationAleksandrenko H. D. Using a chatbot as a digital tool at the primary health care level / Hlib D. Aleksandrenko, Maryna V. Shevchenko // Wiadomości Lekarskie. - 2024. - Vol. 77, Issue 4. - P. 623-628. - https://doi.org/10.36740/WLek202404101en_US
dc.identifier.issn0043-5147
dc.identifier.issn2719-342X
dc.identifier.urihttps://doi.org/10.36740/WLek202404101
dc.identifier.urihttps://ekmair.ukma.edu.ua/handle/123456789/31076
dc.language.isoenen_US
dc.relation.sourceWiadomości Lekarskiepl_PL
dc.statusfirst publisheduk_UA
dc.subjectprimary health careen_US
dc.subjectpreventive health servicesen_US
dc.subjectdigital healthen_US
dc.subjectmental healthen_US
dc.subjecthealth informaticsen_US
dc.subjectarticleen_US
dc.titleUsing a chatbot as a digital tool at the primary health care levelen_US
dc.typeArticleuk_UA
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Aleksandrenko_Shevchenko_Using_a_chatbot_as_a_digital_tool_at_the_primary_health_care_level.pdf
Size:
240.27 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Школа громадського здоров’я